Privacy Policy for Pack Dent Repair

Last Updated: January 13, 2025

Introduction

At Pack Dent Repair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect the following types of information:

  • Contact information (name, email address, phone number)

  • Vehicle information (make, model, year)

  • Service history with our company

  • Photos of vehicle damage (when provided by you)

How We Use Your Information

We use your personal information to:

  • Schedule and confirm appointments

  • Provide estimates and service information

  • Send service reminders and follow-up communications

  • Share promotional offers and updates about our services

  • Improve our customer service and business operations

Marketing Communications

With your consent, we may send you marketing communications about our services, special offers, and promotions. You can opt out of these communications at any time by:

  • Clicking the "unsubscribe" link in our emails

  • Contacting us directly to request removal from our marketing list

  • Texting STOP to our SMS messages

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, subject to confidentiality agreements.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Opt out of marketing communications

  • Request deletion of your information

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have questions about this Privacy Policy, please contact us